Use MyGovID Instead
After 27 March 2020, you can’t use AUSkey to access ATO services. You need to use MyGovID instead. See the ATO website for further information:
I will leave this here in case there is any reason it may be helpful in the future, or in case the ATO allows some use of AUSkey after 27 March 2020.
- New Windows 10 PC, or a Windows reinstall
- Need to move AUSkey to the new PC
- On old PC, go to C:\Users\Fred\AppData\Roaming\AUSkey (put your username in there instead of Fred)
- Copy the file “keystore.xml”. You don’t need any other files
- On new PC, go to C:\Users\Fred\AppData\Roaming and create a folder called AUSkey (note the capital “AUS” and lowecase “key”)
- Copy “keystore.xml” from the old PC to this new folder
- Download the AUSkey software: https://abr.gov.au/AUSkey/Help-and-support/Setting-up-AUSkey-troubleshooting/Download-software-for-AUSkey/ (If this link stops working, just Google Download software for AUSkey)
If this doesn’t work, copy the entire AUSkey folder to the new PC (C:\Users\Fred\AppData\Roaming\AUSkey (put your username in there instead of Fred).
AUSkey is for Australian tax payers (plus access to other services) and allows you to lodge your BAS online with the ATO (amongst other things), and requires a unique key installed on your PC (the keystore.xml file above). If you need to install on more than one PC, there are links on the ATO website for obtaining additional keys. This simple set of instruction is just to transfer from one PC to another (like when you get a new PC or do a format reinstall of Windows).
Still not Working?
As of April 2019, Internet explorer is no loger supprted. ATO website:
For Internet Explorer users, due to licensing changes to Java software in April 2019, users may not be able to use AUSkey to access online services such as the portals and Online services for agents. We recommend switching to Chrome or Firefox browsers, using the browser extension software above.
Microsoft Edge – not supported. Use Chrome or Edge
Chrome or Firefox – install plugin on this page: https://abr.gov.au/AUSkey/Help-and-support/Setting-up-AUSkey-troubleshooting/Download-software-for-AUSkey/
For Chrome and Firefox Browser Extension go to Download AUSkey installer (EXE, 2.50MB)External link
Or, Use myGov Instead!
Use your myGov login instead:
- Log into myGov
- Set up sms (phone) login codes (takes less than a minute)
- Link your personal ABN or a company ABN to your myGov account (also takes less than a minute)
Once you have done this you can log into the ATO using myGov, and it is an awful lot easier!
19 thoughts on “How to Move AUSkey (ATO and myGov) From One PC to Another”
I have my auskey on a USB, how do I set it up on a new computer
I’d suggest trying as per a new computer set up:
On your PC, go to C:\Users\Lee\AppData\Roaming and create a folder called AUSkey (note the capital “AUS” and lowecase “key”)
Copy “keystore.xml” from your USB Drive to this new folder
Download the AUSkey software: https://abr.gov.au/AUSkey/Help-and-support/Setting-up-AUSkey-troubleshooting/Download-software-for-AUSkey/ (If this link stops working, just Google Download software for AUSkey)
Hope this helps
Worked like a charm and funny thing is, my name is Fred!
Awesome! Glad the site was already customised for you 🙂
I have a MAC – what are the instructions to do this with moving Aus Key from one MAC to another MAC?
Sorry Heidi – I don’t know how it works on a Mac. This may help:
I thank the internet gods for guys like you! This was so easy… and it’s working perfectly on my new pc. The only thing I had to do different to your instruction was copy the AUSkey folder instead of just the keystore.xml It pasted into the new pc without a problem and I’m back up and running!!! Thank you thank you thank you!
Thanks for that – I’ve updated the article to suggest copying the entire folder if just copying the key doesn’t work.
Glad I could help, and thanks for helping me make the instructions even better!
Worked like a charm! Thank you 🙂
Fantastic! Thanks for letting me know!
Unfortunately didn’t work for me after a hardware upgrade and clean install.
Sorry it didn’t work for you. You may need to contact the ATO helpdesk: I suggest contacting the Auskey helpdesk:
Thank you!!!!!!! This info worked perfectly. The ATO said I would have to re-register for an AUSkey, but I thought I would give this a go first. I’m glad I did. All working perfectly.
Thank you SO MUCH. Made the move to new computer smoothly, no hitches.
What are the options if you no longer have access to the old computer?
I think you need to cancel your Auskey and get a new one. You may be able to redownload your existing key?
In any case, I’d suggest contacting the ATO Auskey helpdesk: https://www.technicalhelpdesk.com.au/GTConnect/UnifiedAcceptor/AddWebFramework.Main/tenant/ATO/site/ato/#!home
Didn’t work at all no matter how much I tried
Sorry to hear that. If this didn’t work, sounds like a more complicated issue. I suggest contacting the Auskey helpdesk:
Hope this helps
Awesome Guide. Thanks heaps!